Cancellation and Refund Policy
Cancellation Policy
We understand that circumstances can change, and we want to make it as easy as possible for you to adjust your plans. You may cancel your service within 7 days from the date of purchase by contacting our support team. To initiate a cancellation, please reach out to us at [your contact email] or call our customer service number at [your contact number]. After this 7-day period, cancellations will no longer be accepted, and you will not be eligible for a refund or any compensation.
Refund Policy
Refunds are only issued under specific conditions, such as service non-delivery or technical issues preventing the fulfillment of the service. If you meet the criteria for a refund, we will process it within 7 days from approval.
Eligibility for Refunds
Refunds will only be considered if the service purchased has not been delivered as agreed or if there are significant technical issues preventing proper service execution. Any request for a refund after 7 days from the purchase date will not be eligible for consideration. If your refund request is approved, the refund will be issued to the original payment method used for the purchase.
Refund Request Process
To request a refund, please email us at [your contact email] with the subject line “Refund Request.” In the body of the email, include the following details:
- Your order number or transaction ID.
- A brief explanation of the issue leading to your refund request.
- Any supporting documentation or evidence (e.g., screenshots, error messages) that helps us assess the situation.
Once we receive your refund request, our team will review the details and determine eligibility. We will notify you of the status of your request within 7 business days.
Non-Refundable Services and Items
Certain services and items are non-refundable, such as custom consulting services or any services that have already been delivered. Once a custom service has been rendered or a personalized product has been provided, we are unable to process a refund. Please review our service descriptions carefully before making a purchase.
By purchasing our services, you agree to the terms outlined in this cancellation and refund policy. If you have any questions or need assistance, feel free to contact our support team for further clarification.